Privacy Policy

Last updated: 10 August 2026

1. About this privacy policy

Colours in Connection respects your privacy and is committed to handling personal information fairly, transparently and securely.

This privacy policy explains what information Colours in Connection collects, why it is collected, how it is used and the rights you have in relation to your information.

Colours in Connection is the data controller responsible for the personal information described in this policy.

Contact details:

Email: hello@coloursinconnection.co.uk
Website: https://www.coloursinconnection.co.uk

2. Information we may collect

Colours in Connection may collect personal information when you:

  • Submit an enquiry through the website
  • Contact Colours in Connection by email, telephone or social media
  • Ask about a service
  • Request a proposal or quotation
  • Arrange or participate in a meeting, speaking engagement, podcast or other project
  • Visit and interact with the website

The information collected may include:

  • Your first name and last name
  • Your email address
  • Your telephone number, if provided
  • Your company or organisation name
  • Your role
  • The subject and contents of your enquiry
  • Information you choose to provide in correspondence
  • Information required to prepare a proposal, agreement or project
  • Information about how you found and used the website
  • Technical information about your browser, device and operating system
  • Your approximate location
  • Website security and server log information

Please avoid including confidential or sensitive personal information in the contact form unless it is necessary for your enquiry.

3. How your information is used

Colours in Connection may use your personal information to:

  • Respond to your enquiry
  • Provide information about relevant services
  • Arrange meetings and discovery calls
  • Prepare proposals, quotations and agreements
  • Deliver guest speaking, podcast, storytelling or wellbeing services
  • Manage an ongoing client or supplier relationship
  • Maintain appropriate business, financial and project records
  • Understand how visitors use the website
  • Improve the website, its content and its usability
  • Protect the website against spam, fraud, misuse and security threats
  • Comply with legal, regulatory, tax and accounting requirements
  • Establish, exercise or defend legal claims

Your personal information will not be sold.

4. Lawful bases for processing

Colours in Connection will only use personal information where there is a lawful basis for doing so.

The relevant lawful bases may include:

Contract

Information may be used where it is necessary to take steps at your request before entering into an agreement, or to perform an agreement with you or your organisation.

Legitimate interests

Information may be used where it is necessary for the legitimate interests of operating and developing Colours in Connection, responding to enquiries, managing business relationships, maintaining records and protecting the website.

Before relying on legitimate interests, consideration will be given to whether those interests are outweighed by your rights and interests.

Legal obligation

Information may be used or retained where this is necessary to meet legal, regulatory, accounting or tax requirements.

Consent

Consent will be used where required, including for optional analytics cookies.

You may withdraw your consent at any time through the website’s cookie settings or by contacting Colours in Connection.

5. Contact forms

The website uses Fluent Forms to collect enquiries.

When you submit the contact form, the information you provide is sent to Colours in Connection so that your enquiry can be reviewed and answered.

Form submissions may be stored securely within the website database and may also be sent to Colours in Connection by email.

The contact form may collect:

  • First name
  • Last name
  • Email address
  • Company or business name
  • Your role
  • Subject
  • Your message

The lawful basis for using this information is normally taking steps at your request before entering into an agreement, or the legitimate interest in responding to business enquiries.

6. Google reCAPTCHA

This website uses Google reCAPTCHA to protect forms from spam, fraud and automated misuse.

When reCAPTCHA is used, Google may collect technical information about your device, browser and interaction with the website. Google may also use cookies or similar technologies for security and fraud prevention.

The use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.

Google Privacy Policy:

https://policies.google.com/privacy

Google Terms of Service:

https://policies.google.com/terms

7. Google Analytics

This website uses Google Analytics to understand how visitors find and use the website.

Google Analytics may collect information including:

  • The pages you visit
  • The actions you take on the website
  • The date, time and duration of your visit
  • How you reached the website
  • Your approximate location
  • Your device type
  • Your browser and operating system
  • Technical identifiers associated with your browser or device

This information helps Colours in Connection understand website traffic, assess website performance and improve its content and usability.

Google states that Google Analytics 4 does not log or store individual Internet Protocol addresses.

Google Analytics will only be activated after you have accepted analytics cookies through the website’s cookie controls.

The lawful basis for this processing is consent. You may reject analytics cookies without affecting your ability to use the website. You may also withdraw your consent at any time through the website’s cookie settings.

Google Analytics event data is retained for 14 months.

Further information is available in the Google Privacy Policy:

https://policies.google.com/privacy

8. Cookies and similar technologies

Cookies are small files placed on your computer, tablet or mobile device when you visit a website.

This website may use the following categories of cookies:

Essential cookies

Essential cookies support functions such as website security, form operation, spam prevention and remembering your cookie choices.

These cookies are necessary for the website to operate and cannot normally be disabled through the website’s cookie controls.

Analytics cookies

With your consent, Google Analytics cookies are used to collect information about how visitors use the website.

Analytics cookies will not be activated until you have actively accepted them.

You may accept or reject analytics cookies when you first visit the website. You may change or withdraw your consent at any time through the cookie settings link provided on the website.

9. Who information may be shared with

Personal information may be shared with trusted service providers where this is necessary to operate the website or deliver an agreed service.

These providers may include:

  • Website hosting and technical support providers
  • Website form and security providers
  • Email and communication service providers
  • Google, in connection with Google Analytics and reCAPTCHA
  • Contractors or suppliers involved in delivering an agreed project
  • Professional advisers, including accountants, legal advisers and insurers
  • Government bodies, regulators, courts or law enforcement authorities where disclosure is legally required

Service providers are only permitted to use information for the relevant purpose and are expected to protect it appropriately.

10. International transfers

Some technology providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, reasonable steps will be taken to ensure that an appropriate legal safeguard is in place. This may include an adequacy regulation, approved contractual clauses or another lawful transfer mechanism.

11. How long information is retained

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

The usual retention periods are:

  • General enquiries that do not lead to work: up to 24 months after the last meaningful contact
  • Client correspondence and project records: normally up to six years after the client relationship ends
  • Financial and accounting records: for the period required by applicable tax and accounting law
  • Google Analytics event data: 14 months
  • Website security and server logs: for as long as reasonably required to protect the website and investigate security incidents

Information may be retained for longer where required by law or where it is necessary to establish, exercise or defend a legal claim.

12. How information is protected

Colours in Connection uses reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Accidental loss
  • Misuse
  • Alteration
  • Destruction
  • Unauthorised disclosure

Access to personal information is restricted to those who reasonably require it for a legitimate business purpose.

No website, email service or internet transmission can be guaranteed to be completely secure.

13. Your data protection rights

Depending on the circumstances, you may have the right to:

  • Ask for access to the personal information held about you
  • Ask for inaccurate or incomplete information to be corrected
  • Ask for your information to be deleted
  • Ask for the use of your information to be restricted
  • Object to certain uses of your information
  • Ask for certain information to be transferred to you or another organisation
  • Withdraw your consent where processing is based on consent
  • Complain to the Information Commissioner’s Office

Some rights are subject to legal conditions and exemptions.

To exercise your rights, email:

hello@coloursinconnection.co.uk

You may be asked to provide information needed to verify your identity.

14. Your right to object

You have the right to object to the use of your personal information where processing is based on legitimate interests.

You also have an absolute right to object to your personal information being used for direct marketing.

To object, email:

hello@coloursinconnection.co.uk

15. Complaints

If you have concerns about how your personal information has been handled, please contact Colours in Connection first so that the matter can be investigated.

You also have the right to complain to the Information Commissioner’s Office.

Information Commissioner’s Office website:

https://ico.org.uk/make-a-complaint

Telephone:

0303 123 1113

16. Links to other websites

This website may contain links to external websites, including LinkedIn.

Colours in Connection is not responsible for the content or privacy practices of external websites. You should review the privacy information provided by those websites before submitting personal information to them.

17. Children’s information

The website and services are intended for organisations and adult professionals.

Colours in Connection does not knowingly collect personal information from children through this website.

18. Automated decision making

Colours in Connection does not use information collected through this website to make solely automated decisions that have legal or similarly significant effects on individuals.

19. Changes to this policy

This privacy policy may be updated when the services, website technology or legal obligations of Colours in Connection change.

The latest version will be published on this page with the date of the most recent update.